Tranquility Connectivity Issues Megathread

He be salty

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Thanks for update. I have this problem for 3 days, thought it’s my provider.
Sometimes have connection problem - port 26k error, even if I can connect - chats are empty.
Hope the problem would be solved soon. We believe in your magic!

btw, about 10 min after logging finally in, it was back to normal as far as i can see.
local is there corp etc

Доброго времени суток чаты через раз работают и с первого раза не подключается тож когда как бывает подключится бывает нет а бывало только на шестом разе чаты работали ну шесть раз перезаходил в евку печально(

No chat working. Same for last three days.

Chat still broken for me, Worked before downtime except for local which reported an incorrect list of players.

Thanks for the update, would appreciate more and more regularly. Just to report that we still cannot connect from South Africa. But if we use a VPN to the UK or Iceland, then we can login (the major line from Africa goes via Portugal). Chat is still broken when logged in, last there were 10 people in Jita.

not at all but I pay IRL cash for my alts and as I am currently not using them I wont resub them.

I am totally on side with CCP but would you rent a car IRL and park it in your garage?

I am playing through on my main running the agents to work up to Amar and Caldari Epic arc’s so once its more stable i can look to run them and also get back to running the Abyss.

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Same as all week, both chat screwed up, laggy, can barely log in. Really thinking of canceling after 14 years and going to another game. if this keeps up

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Can see you’ve switched from pointing to an ELB to AWS global accelerator.

For me, livechateveonlinecom is currently resolving to an AWS GA resource that points to two IP addresses.

One of those IP addresses is accepting connections from me on 5222, the other is not (filtered with packets being dropped - no syn/ack):

+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

root@sun:~# nmap -Pn -p 5222 76.223.92.61 -sT

Starting Nmap 7.01 at 2020-02-03 22:38 AEDT
Nmap scan report for ad35f81c7717bca4e.awsglobalaccelerator.com (76.223.92.61)
Host is up (0.28s latency).
PORT STATE SERVICE
5222/tcp open xmpp-client

Nmap done: 1 IP address (1 host up) scanned in 0.46 seconds

+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

root@sun:~# nmap -Pn -p 5222 13.248.213.232 -sT

Starting Nmap 7.01 at 2020-02-03 22:38 AEDT
Nmap scan report for ad35f81c7717bca4e.awsglobalaccelerator.com (13.248.213.232)
Host is up.
PORT STATE SERVICE
5222/tcp filtered xmpp-client

Nmap done: 1 IP address (1 host up) scanned in 2.19 seconds

+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

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4 days, could not connect once. Seems like it is time to send an error message along your way when u guys try to connect to my wallet.

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Continue to have issues connecting.

Network communication between your computer and the EVE Online server has been interrupted.
This may be caused by local internet connectivity issues, by a server reboot, or by a temporary network disruption between your location and the EVE Online data center.

If I’m lucky enough to connect, I still have no chat of any kind.
Makes doing corp ops impossible.

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i cant connect

This is my experience also from the UK.

If you guys want a temporary chat fix - edit your hosts file and add the following line:

76.223.92.61 live.chat.eveonline.com

Hosts file location: c:\Windows\System32\drivers\etc

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Same boat i figured they are well aware that a vast majority of players are having issues with chat, inability to connect and random disconnects so i did not want to add to that list.

If CCP want us to though I will submit a report every time something happens (then again take yesterday id be spending more time writing tickets than playing as chat was up and down like a yo-yo yesterday, me and my buddy I was playing with showing 2 different sets of people in local.

For now im content to sit and run the low end stuff.

As for EC? I say scrap em or make em uber hard with guaranteed warp ins.

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I still can not connect at all on my 7 accounts. any idea how long this can go on?

Gentlemen, I’ve been waiting for a week for compensation for my boat lost as a result of a game malfunction. Battleship with expensive equipment, for a second …

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I lost a marauder too so I feel you :slight_smile:

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Why is in-game chat messed up? What changes have you made to restore chat?

If all problems are related to the DDoS from last week, lag and connection issues should also have been addressed by now and changes to help restore functionality should have been made at the same time.

Give us transparency. Your inability to communicate does far more harm to the player base than the DDoS attack itself

4 Likes