Tranquility Connectivity Issues Megathread

Is anyone else getting garbled tables/broken alignment of tables in their assets, hangars, etc?

As of today, All my accounts went Alpha. :frowning:

I was hoping CCP would have this issue resolved by now. I have not renewed my omega’s thinking why should I continue paying for something that I can’t use effectively. I really really hope that CCP gets out from under this nightmare for them. It looks like they are on a track to success, however today I hear from others that they are only allowing 1 account to log in at a time, even if they are all omega, the second account and beyond are blocked.

I will check back every so often to see how it is going for folks before I test the waters again. I hope CCP gets this resolved, I really miss playing.

N.A.

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Longest successful ddos in history. Holy meatballs, batman… o_O

Atlantic Canada. ISP is Rogers Cable. For the first time in over a week able to connect, and remain connected, successfully. Chat is also present and functioning normally. No noticeable lag or rubber-banding.

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Mid Atlantic U.S. - After a week unable to connect I am back up again tonight. No issues playing or getting kicked, chat works just fine.
No issues to report at this time.

It is now 7:05 pm Western US time 4 Feb 2020. Over the last several days chat continues to be unreliable and may work one login, and not the next. it is currently not working on my live login within the last five minutes.

Canada - Quebec. successful login without warning message. Local and chat look Ok so far.

I can smell a best seller here but only if the author is able to dig up all the info/dirt. Things like who launched the attack and more importantly why. Thinking latent anger morphed into some serious hatred and then Bing! Pow! Zamo! All that. Then the reaction, then actions taken, maybe devs arguing with devs. Explain technical issues without going into glazed eye state. Include some of the more interesting forum posts, and yes, there’s been a bunch. And yes, if I can afford it, I’ll buy it. And oh yeah, might want to sell it through Amazon so I can fit it on my Kindle.

A movie maybe, but only if Ryan Gosling plays me.

NA East - I can login with no connection issues as of 2/4. Chat functionality is still unreliable with error connecting to some chat servers.

Thanks!

OK! I had problems early in the evening, but I have just completed 3 hours of mining and market transactions without meaningful lag or any other problems. I have to say, it felt great to get back in the groove!

Serious thanks to the CCP team who fought through this mess. I have to imagine that there are some very tired folk wiping sweat from their brows about now.

WELL DONE!

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US-FL can connect now without VPN. Can log in with cyno alt account at same time as main.

Thanks CCP.

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It is nice to hear some good reports coming in.

Yeah, just logged in just like normal, no lag, undocked a noob boat, jumped a couple systems over, set the Veletor to mining, no issues. Only thing is chat is still a bit dodgy but not all that bad. Don’t want to brag too soon but we may just be on the road to redemption. To the CCP crew: Thanks and congratulations. Whoops, here come the rats, got to go! (And we warped away, no lag, no problems, no scratches, no dents)

Earlier today my ship after doing a skilling my ship timed out on the way to warping to the next system. I had chat server. Tonight recovered my ship and got it back home, no chat server. I have no idea how CCP is going to compensate the paying customers for lose of isk, ships, time, etc. but the game for many is unplayable still is unplayable, me for one for over a week. A Ddos attack does not take a week to remedy unless you are not prepared. I would think a company that depends on online servers and connectivity would put some $$ into protecting the server. I hope Eve Online can survive this, and make it right with those that support them with Omega subs.

Can log into game from northeast US, finally!
chat system seems still unstable though

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After todays update games looking good and stable form Atlanta Ga. USA . 2/4/2020

Issue: Lag and Disconnect
Status: ON-GOING

I can log on and get about 10 mins of play time before i get disconnected from server, also chat not working.

You were right up until the last piece.

DDoSs are a thing. They’re a known thing. They’re an expected thing, and they’re a thing that mitigation strategies can be put into place to deal with. They’re also a risk that companies calculate when they work out what a service will cost them to run, and thus what the price is for customers to buy the service.

Whilst CCP are obviously not DDoSing themselves, they have an obligation as a service provider to paying customers to make good on service interruptions in some way, shape or form. Alpha customers can, frankly, be ignored, but paying customers need to be compensated in some fashion.

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Still having issues connecting and keep playing, have several issues during the day, this is really a shame for people for pay to play the game