If you’re dead set on doing the tutorial, I would file a ticket to get a GM to sort it out.
However, you aren’t missing much by skipping the tutorial. It does teach some basic skills, but it doesn’t give much in terms of rewards, and I’m personally of the opinion that everything it does teach is rather easy to figure out on your own (the tutorial didn’t exist when I first started playing).
That being said, I do recommend running the career agents, and then the Sisters of Eve Epic arc. The rewards are decent for a brand new player, and it will help teach some basic stuff. You can find your career agents through the agency. (Agency --> Agents and Missions --> Career Agents)
I also highly recommend joining a newbro friendly corp like Eve University, Pandemic Horde, or Brave Newbies. They’ll share knowledge and resources, and possibly have other benefits like free skillbooks and ships.