Unable to connect (Port 26000 issue)

Issues, Workarounds & Localization General Issues
1

Any one else having port 26000 issues?

Was playing then got DC and could not log back in.

2 Likes
2

I cannot login. But client says about 14500 online.

Message i get is “invalid response from authentication service”.

1 Like
3

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The same issue. Also, the account portal is down.

3 Likes
4

Not that again

2 Likes
6

same here on both PC

7

Same trouble.

8

same here all accounts

9

Message said - Trying removing & adding account again.

Removed my account from client, then when i try to add again, it does not happen, it goes back to the main client screen.

So, cannot even do anything.

10

As i said before. Smth with authorization mechanics

1 Like
11

Can confirm, also getting the same issue. One of my accounts was able to log in, and then couldn’t

12

same question!!!

13

same here, but strangley my alpha toon can still connect

14

Someone, summone @CCP technical support member here, let them fix this issue.
We paid for our time.

15

Just tried, it is fixed and operational for all accounts.
Maybe someone else has this issue, perhaps after downtime it will be completely resolved.

16

Please see Cloudflare Status - Elevated 499 and 5XX Error Rates.

17

Ok works now.
Thanks for the information.

18

mines saying the 26000 port issue now, what do i do ccp explorer?

19

Please consult Intermittent Disconnections - Request from Customer Support and follow the instructions there.