Version 19.09 - Known Issues

We are looking into the issue with some Intel GPUs on Windows 7 failing to launch the client. If you are experiencing this issue, can you please file a bug report with DXDiag included?

From what I’ve seen so far, it is a GPU driver issue, with the drivers being very outdated (7+ years in some cases). Unfortunately, Intel stopped supporting Windows 7 on many of these older GPUs so it is unlikely there will be an unofficial update.

We didn’t intentionally break this (of course!), but Windows 7 is getting more difficult to support due to issues like this :slightly_frowning_face: . We’ll see if we can find a workaround.

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