Version 20.10 - Known Issues

[D_Kins_Cider]

@GKFC

I can’t even get into the game on Mac, any account I launch says “Connection Failed - The connection to the server was closed.” And I can’t connect to tranquility.servers.online.com on port 26000.

Only just started happening.

You’re not in Aus are you?

[Resolved] Connection Issues for Australian Players

Hey, We’re aware of issue some players are encountering when connecting to Tranquility from Australia. When attempting to log into the game players may see the error “The connection to the server was closed.” Our devs are looking into this and we will keep you informed via this forum thread. 12:15 Reports of players in Australia having connection issues after downtime. 12:55 Looks like may be related to backbone internet providers than something specific to Tranquility. 13:10 Reports from p…

Has been happening for a few days now. Has been seen in other countries “near” Australia as well (nearer to Aus than the UK anyway).