You get what you sow. If CCP continuously releases bad features, even the friendliest of communities will eventually turn into a hateful mob. I remember times when the forums were called the cesspool of the community and r/eve the glorious hub of supportiveness for EVE. If that has changed and reversed, then I would be very worried in your case.
I am just glad that more people started to see just how bad of a developer CCP really is and stopped blissfully ignoring all the glaring issues and started to give them flak for their bad quality. The more people realize this, the sooner we can have a better game again.
These criteria are still met on r/eve simply by virtue of the Stupid Questions thread and the Nice Friday thread every week, as well as responses to newbie topics. Here, though? Newbie questions remain unanswered for hours.
Do they? For a time, CCP actively tried to stifle any kind of conversation with the Slow Mode for every topic they created. This led to situations where trolls could just flag all kinds of posts that they didn’t like and the post would not be able to revert the hiding of their content even though it did not break any rules. And where’s the accountability when you cannot even flag a CCP post for the sheer stupidity that was posted because you receive a warning or temp ban if you do?
WHOVIANS!
