I have a an idea, don’t worry about the CSM. They (with the exception of Mike) strike me as a bought and paid for group of people that have very little to do with what CCP is doing.
How do you go about giving a population the feeling that they have some power or control over what happens to them when you have absolutely no intention of letting them have it?
Let them think they have representatives watching out for their best interests.
Why stop there? Make it so the very process of getting representatives is profitable for you and then ignore them. That is exactly (as near as I can tell) how the CSM happens, the people with the most alts win and get one of their very own. All the big nullsec groups have to do is Plex the hell out of a bunch of characters and have them vote.
The point though is that it’s not how they get elected, it’s why, they exist as a buffer between the unwashed masses and CCP. Don’t want to hear what the mob has to say? Give them someone to yell at.
My suggestion, at least if I’m not utterly wrong about this, is that we should instead email support with our issues, all of us. Imagine if support had to wade through every single issue that the players in just this forum come up with. Then picture it catching on and the entire player base started doing it.
Wouldn’t that be fun?
Anyhow, I don’t think the CSM (aside from Mike) matters one bit in the grand scheme of things.