Concord Agent Jeremy Tacs and Christer Fuglesang were level 2 Agents.
Jeremy Tacs mission had a bug that players learned how to exploit and run it multiple times. CCP removed that mission around middle of 2012 and in early 2013 Concord Agent Christer Fuglesang was promoted to level 3 with increased rewards to balance out the removal of the other Agents mission.
Sometime around 6 months later those Agents were removed from Concord and all options to raise Security Status above +5.00 was removed from the game when CCP split up Concord Standing and Security Status…