+1 thanks
4 Likes
Another Thank you over here too
3 Likes
@CCP_Explorer and co and all those involved in testing 
5 Likes
Confirmed switchover of routes at 13:36 GMT
Tracing route to 172.65.201.188 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms router.asus.com [192.168.0.1]
2 * * * Request timed out.
3 11 ms 12 ms 10 ms lutn-core-2a-ae46-0.network.virginmedia.net [80.4.118.169]
4 10 ms 11 ms 8 ms lutn-core-2b-ae1-0.network.virginmedia.net [62.252.64.154]
5 * * * Request timed out.
6 27 ms 25 ms 22 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
7 19 ms 26 ms 18 ms 213.46.182.162
8 17 ms 16 ms 18 ms adm-bb3-link.ip.twelve99.net [62.115.136.194]
9 18 ms 18 ms 18 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
10 20 ms 21 ms * cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
11 * * * Request timed out.
12 16 ms 15 ms 15 ms 172.65.201.188
Trace complete.
Doing tracert at 03/03/2022, 13:37:38.41
Tracing route to 172.65.201.188 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms router.asus.com [192.168.0.1]
2 * * * Request timed out.
3 10 ms 10 ms 17 ms lutn-core-2a-ae46-0.network.virginmedia.net [80.4.118.169]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 15 ms 17 ms 15 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
8 17 ms 18 ms 18 ms 162.158.32.254
9 17 ms 17 ms 17 ms 162.158.32.11
10 17 ms 15 ms 16 ms 172.65.201.188
Trace complete.
1 Like
Using one of the trace routes from above for some quick analysis and details to you, patient EVE players:
3 12 ms 11 ms 10 ms bagu-core-2a-ae70-650.network.virginmedia.net [213.106.214.185]
4 * * * Request timed out.
5 12 ms 16 ms 13 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
6 22 ms 42 ms 37 ms 162.158.32.254
7 16 ms 16 ms 18 ms 162.158.32.11
8 18 ms 18 ms 14 ms 172.65.201.188
You will note that there is no more Telia in between Virgin Media and Cloudflare, no more Liberty Global, and no more Amsterdam.
Rather in hops 5 and 6 above the route goes from 62.253.174.178 @ AS 5089 (Virgin Media) to 162.158.32.254 @ AS 13335 (CloudFlare) in a direct peering; and that direct peering appears to happen in Manchester.
From what we can tell from this all (and from the email from Virgin Media we got earlier) then the direct peering between Virgin Media and Cloudflare was down because of a prefix limit. It was automatically brought back up regularly to see if the prefix limit had become OK, which it wasn’t and it was taken back down again. That limit has been increased and the connection is under monitoring.
I will be monitoring metrics on my side, will hopefully be able to post a final update tomorrow, fingers crossed.
I have many favours to ask of you:
- I need you to tell us if your play session is now more stable.
- Can you find other Cloudflare clients that you are using (Discord is one, what else do you know of that you use) and check the routes for them; they should have changed.
- Can someone update Solved: Eve Online Connection Issues (Fault Ticket = F0096... - Virgin Media Community - 4951509 and reference my last two posts here (this one and the “Right, now I’m interested in hearing if you are all getting new routes?” above).
7 Likes
Just now is the first time I’ve had chance to play today and I decided to run a traceroute before I logged in, and it has changed. I am near Liverpool and I’m now being routed to Brighton, London and then back to Manchester. At least I’m staying in the UK now though 
I’ve only been logged in 5-10 minutes so I can’t comment on any DCs yet, but fingers crossed.
PS C:\Users\johne> tracert tranquility.servers.eveonline.com
Tracing route to d638e439e07f413c97200d057e5ebd05.pacloudflare.com [172.65.201.188]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms 192.168.0.1
2 10 ms 9 ms 8 ms 10.53.39.5
3 11 ms 11 ms 8 ms pres-core-2a-ae45-0.network.virginmedia.net [62.252.155.133]
4 * * * Request timed out.
5 * * * Request timed out.
6 18 ms 15 ms 16 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
7 24 ms 21 ms 22 ms 162.158.32.254
8 23 ms 22 ms 20 ms 162.158.32.9
9 22 ms 22 ms 18 ms 172.65.201.188
Trace complete.
1 Like
Thanks CCP Explorer, and also would like to add my thanks to everyone else involved at CCP, VM and Cloudflare, and last but not least all the Eve community members in this thread in helping to diagnose this issue 
Will continue to monitor it but its stable for now 
I am quietly optimistic.
3 Likes
What a a great dev you are! I will try this weekend!
1 Like
Updated Eve Online Connection Issues (Fault Ticket = F0096... - Page 12 - Virgin Media Community - 4951509
2 Likes
running a trace on discord gives me a similar route as previous ones
3 26 ms 16 ms 8 ms bagu-core-2a-ae70-650.network.virginmedia.net [213.106.214.185]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 27 ms 21 ms 22 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
8 24 ms 25 ms 24 ms 213.46.182.162
9 22 ms 38 ms 22 ms adm-bb4-link.ip.twelve99.net [62.115.137.64]
10 22 ms 24 ms 22 ms adm-b10-link.ip.twelve99.net [62.115.120.229]
11 21 ms 21 ms 21 ms cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
12 21 ms 21 ms 20 ms 162.159.138.232
Hmmm… but your trace route to TQ has changed to the direct peering? I have to admit, I’m slightly concerned.
3 13 ms 11 ms 8 ms bagu-core-2a-ae70-650.network.virginmedia.net [213.106.214.185]
4 * * * Request timed out.
5 12 ms 12 ms 9 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
6 33 ms 45 ms 23 ms 162.158.32.254
7 17 ms 19 ms 48 ms 162.158.32.11
8 16 ms 24 ms 14 ms 172.65.201.188
Trace complete.
Completed: 03/03/2022 14:48:31.59
yes seems that way this is my recent trace of TQ
Been logged into Eve (docked afk) for the last hour with no d/c.
4 12 ms 11 ms 9 ms basl-core-2a-xe-314-0.network.virginmedia.net [62.253.74.130]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 19 ms 22 ms 19 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
9 29 ms 19 ms 18 ms 162.158.32.254
10 21 ms 22 ms 18 ms 162.158.32.11
11 20 ms 19 ms 15 ms 104.18.221.76
4 11 ms 16 ms 9 ms basl-core-2a-xe-315-0.network.virginmedia.net [62.253.74.134]
5 19 ms 17 ms 13 ms basl-core-2b-ae1-0.network.virginmedia.net [81.96.0.154]
6 * * * Request timed out.
7 21 ms 23 ms 27 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
8 21 ms 24 ms 18 ms 213.46.182.162
9 20 ms 29 ms 21 ms adm-bb3-link.ip.twelve99.net [62.115.136.194]
10 22 ms 21 ms 19 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
11 26 ms * 24 ms cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
12 30 ms 22 ms 19 ms 162.159.135.232
1 Like
Sounds like meat is back on the menu for the Friday fleet!
1 Like
Can I just say, if all communication from CCP was as good as it’s been from CCP Explorer these past few days then these forums and the game in general would be a happier place. You’ve been excellent and thank you.
10 Likes
The only time we want to see a flat line 
1 Like
New route confirmed.
Stability has been good for the last hour of play.
I think we might be there boys! \o/
2 Likes
This is my Current route:-
Tracing route to d638e439e07f413c97200d057e5ebd05.pacloudflare.com [172.65.201.188]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 10 ms 9 ms 10.53.39.217
3 11 ms 10 ms 9 ms nrth-core-2a-xe-917-0.network.virginmedia.net [213.104.142.5]
4 * * * Request timed out.
5 * * * Request timed out.
6 15 ms 13 ms 11 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
7 49 ms 32 ms 18 ms 162.158.32.254
8 24 ms 23 ms 21 ms 162.158.32.11
9 22 ms 31 ms 18 ms 172.65.201.188
1 Like
Excellent work CCP ExplorerSenior Development Director
and Thanks
3 Likes