30-31/01/2020 - Connectivity Issues

Just in case there is a ransom involved and CCP is considering to pay: I would consider that a good reason to cancel my subscription. Keep on fighting!

K this is getting old. I know itā€™s not CCPs fault, but def need need some omega time added for this outage when itā€™s all done.

  • just adding my voice to the thread

There was another thread (or was it earlier in this one, i dont recall) where a mod or ISD or something (some form of authorityā€¦lol) said to send in a ticket, and there might be a possibility of reimbursement of lost time, etc.

Which, in shortā€¦ means that most of us, that do not complain, are screwed and get nothingā€¦ i guess CCP wants to get out of this as cheaply as they possibly can :slight_smile:

Same here in Central USAā€¦ couldnā€™t login more than at least 22 hrsā€¦

there gos my drunken roam :frowning:

It is totally understandable that this can be frustrating, but please keep the conversation civil in the thread. I assure you that we are tirelessly working behind the scenes on improving the situation, and your reports, comments and feedback is being taken into account at all times.

9 Likes

Appreciated, but can we get a post to expect some reimbursement for this time period. Otherwise your already overloaded support is going to be in ticket hell for the forseeable future.

can we have a little more clarity??? also do we actually have to clog up the customer support to gain reimbursement for lost time?

We know its not your fault, and that you are doing everything you can to resolve the situation, we are justā€¦ venting the frustration a bit :slight_smile:

2 Likes

for thos looking for reimbursement, id expect skill points more then anything, a GM already told me you cant get your lost ships back soā€¦

still canā€™t login but if i use a vpn to hit canada, i can. go figure

There are still over 9000 players on Tranquility online. (Display from the launcher.)

Itā€™s region dependent and some people are able to stay on while others canā€™t connect or get DCed constantly.

Hitting the DNS site doesnā€™t hammer the server itself, rather prevents and disconnects connections.

I would recommend to hold off with sending requests for reimbursement of the lost time to customer support until things clear up a bit.

1 Like

I see 10k players online

Yup, just jumped from 9.777 to 10,055.

Now :slight_smile:

Since Eve Korea opened upā€¦the amount of trouble with local/chat channels/ connectivity has increased massively. Also might be becaue of reporting the chinese bots from Fraternity

i wonder when all the scamming bots will be banned in jita? lol

I canā€™t even get through the login screen on the launcher without returning an ā€œERR_CONNECTION_RESETā€ or a ā€œMessageā€:ā€œAn error has occurred.ā€}".

Please fix :sob: (and if we could also have some free SP :stuck_out_tongue:)

1 Like