You need to give up on this game and move on. CCP has no intention on developing it seriously judging by their actions or lack thereof.
Its time for a break up. Play other games with more competent and committed developers?
You need to give up on this game and move on. CCP has no intention on developing it seriously judging by their actions or lack thereof.
Its time for a break up. Play other games with more competent and committed developers?
I reported a guy now running six characters in twelve NPC corps. That’s 72 characters all with the same recruit link posting one after the other every minute or two. ALL DAY.
No human can do this. It is, of course, a bot.
So I took the time to screen shot every one of these characters in ten of the twelve NPC corps and did my best to use small words and simple phrases to point out the obvious in my report.
And…nothing.
What passes for GMs in EVE are either chatbots, lazy work from home people, or complete incompetents.
It’s a shame as every NPC chat is raging at this botter. New players will just say, “■■■■ this, I’m out.” All because CCP can’t hire people to do the job they are expected to do.
Mr Epeen
Have to follow a strict play book with issues they can handle, what steps to follow to handle and determine the problem, what solutions they can use and how (and what) to communicate to their customers.
“Go compare these different people’s texts on different characters to determine if what they did was humanly/realistically possible or not and if not come to the official conclusion that given it’s several different characters doing the same thing in different chats means it’s a bot”, is not really in any sort of play book. That sort of deeper deterministic isn’t really going to fly for normal base level GM’s who are graded on metrics like “time used per ticket”. Has nothing to do with them being lazy or not.
It’s certainly interesting to pursue but unrealistic to expect GM’s to act on.
Looks like a lot of apologia, if you ask me.
Mr Epeen
No it looks like being a realist and understanding how the real world works, specifically customer support. Instead of just being a Karen.
As defined by Aisha: Person concerned that new players are being driven from the game before they even have a chance to play it.
I like your rage and unquestioning loyalty to CCP.
Mr Epeen
Those poor new players, why won’t EP help them?
Oh my! I never thought I’d see the day when it professed its love for botters.
Mr Epeen
No.
I’m stating that you being a Karen about how you describe what happened (in your mind) doesn’t help nor is realistic. The effort you put in is good, wanting the game to improve is good, going against botters is good.
Going “those GM’s are fcking clowns for not being able to deal with this complex issue I presented them with” is not good. Blame CCP, not the people who just work there and do as they’re told.
He’s a virtue signaler.
All talk, no action.
well he DID put in action. Good action at that.
I wasn’t talking to you. Sign up for an anger management course.
Mr Epeen
Still applies.
I send the 1m skillpoint link to every newbro I gank.
Helps them out a lot!
I like the attitude
And @Aisha_Katalen is correct, Customer Support at CCP simply has very limited options what they can do if they get a report. It’s really not like they don’t want to stop the spam, they simply aren’t allowed to restrict customers in any way.
Spamming newbros in the newbro corporation is not a problem, because that’s who the link is for. You can avoid the spam by leaving the newbro corporation.
No it’s terrible.
CCP comes across as incompetent or unwilling to fight this spam. It not only happens in NPC corp chat, it also happens in Rookie Chat (which a new user automatically joins for the first 30 days), in local (especially in career systems), and by in-game mail (until the new user discovers how to set a CSPA charge).
A new player should not have to suffer such a barrage of spam in game. It is bad for retaining them. Closing an eye to this looks just as bad and greedy for the company as it does for the spammers themselves. At least we know the latter don’t care.
Maybe we aren’t looking at this from the right angle. Maybe CCP isn’t doing anything about the spam because they have metrics, or just the blind belief that the spam is a net positive, because the extra SP that players get from these links results in a greater amount of satisfaction gained than what is lost from the annoyance caused by the spam itself.
Yes, my understanding (unconfirmed theory) is that before new players could retroactively use these links new players often faced the situation where they didn’t use these links to sign up because they were not aware of them and soon after realized (for example told in rookie chat) that they should just remake their accounts with a sign up link.
Obviously this is a terrible scenario and most likely resulted in lots of complaints and player frustration, rightfully so (though I guess some might argue that).
As such I think this is why CCP doesn’t care about the spam too much as they see it (as you pointed out) a net benefit.
Maybe CCP even considers it making local chats more alive increasing the impression there is more activity than before (however fake that activity is)? No idea but I can even see that conclusion from a corporate entity.