I am just asking for more investigation (if its really possible) and you just want to drop it, next time when you will get your connection problems I hope you will not be a hypocrite.
I would expect them to look into connection issues, but not in issues that happened within a short time period three months ago and that didn’t reoccur since.
This seems to be happening regularly.
I’m constantly getting disconnects and it’s becoming annoyi
Well yea, disconnects are a common issue of all times.
This particular case of three months ago likely isn’t connected to any issues you face now, if I take a guess. One disconnect isn’t the same as the other.
How is your internet connection, is it stable?
Hi Solstice, thank you for the detailed response. I hadn’t considered a hardware problem simply because other internet related things work just fine. I can download and upload to google drive, steam, etc and browse/video call with no problems.
Wireless adapter is intel® wireless-ac 9560 160mhz.
I started googling as you suggested and found several threads with people that have that adapter having disconnect problems while gaming but not browsing or streaming (my situation).
I updated my wifi adapter driver to the January 2021 version… AND IT WORKED!
THANK YOU ALL FOR YOUR HELP SO MUCH!
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You are very welcome! 
That’s one billion ISK, btw ! : - )
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To make sure downgrade to previous one and then see if you stay connected or not.
I pretty much seen one time the windows update having similar effect on connections being closed. I tested it by uninstalling, then testing, then installing again and testing. Because sometimes accidentally you may think it was something, while it was something else and problem will persist later.
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