It is obvious that 17 years of experience did not thought CCP customer service anything. Call it i’m going hard on them, because they deserve no better with their cheap comebacks and avoiding to provide actual answers. It feels like talking with an intern rather than an experienced person who knows what he/she doing in the company. They always give the same answers with minor tweaks, and try to be the most unhelpful person they can get. Let me summarize their replies here.
" We are sorry",
“I deeply apologise for inconvenience”,
" Thank you for your patience"
“I hope for your understanding”
Whenever i get a problem about, either i don’t get what i paid for or i can’t even play what i paid for, those sentences up top are uttered and that is it. Feels like the support you going to get from a cheap fast food resturant. I don’t really care if you guys are trying to be a big family back there but your customer service is so bad, that the only reason you people don’t hire an actual people that can solve problems and get results beucase you pity over those that can’t do his/her job but they are your “family” so you keep them around to suffocate this community till they giveup bringing problems on to your desk.
You guys are unbearable.