Pretty sure this started 2 launcher updates ago, but it works fine until I select Exit from the menu or click the X. The launcher then just freezes and Windows has to forcefully end it. The LogLite utility doesn’t capture any errors or messages at all when this happens, but the Windows Event Log shows the following.
The program evelauncher.exe version 1678.945.655.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 894
Start Time: 01d5f293d254172f
Termination Time: 7
Application Path: D:\Games\EVE\Launcher\evelauncher.exe
Report Id: 38ea5baf-910f-4778-b0b4-27611ca49f3d
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown
Got a new launcher update today but still have the same issue.
I have the same problem,cannot close the launcher anymore and have to use “Close the program” option from Windows. It started yesterday. Also it doesn’t happen everytime and I have no clue what triggers this behaviour.
I too have to force quit. When I use task manager it says eveonline 32 bit, the game is 64 bit only and I’ve been using 64 bit for months when it was optional.
Yup! Same problem for me as well! Cannot exit the normal way, I can usually exit if I have run it in administrator mode, but after some testing tonight, that seems to be hit and miss.
Things I’ve tried:
Standard operation, standard way of closing launcher
Tried standard way on an alt account on windows
Tried Admin mode on both windows accounts
Tried in safe mode
All seem to result in the launcher not exiting properly.
The launcher not close normally. Need to force close it. Strings in the launchelog-xxx.txt when Exit is pressed:
default debug Exited main event loop
default debug Waiting for event logger to finish
Because of this launcher crashing issue, you cannot shut down your PC normally until you end process or shut down forcefully.
First time I had no idea I just gave shutdown command and left the PC only to find it still running 1 hour later. It’s not a big deal, but it’s an inconvenience. Hopefully people at CCP are aware and will fix this issue soon.
Same issue on my machine. Have to force close through Task Manager and it prevents normal shutdown. Started a couple weeks ago I think? Not game breaking but annoying.
Hi all, new player here,
been trying to understand why right click -> exit does not exit the launcher and got these in logLite
OS: Windows
info 2020-05-15T17:35:43 1856 C:/EVE/Launcher/evelauncher.exe evelauncher default EVE Launcher closing, 0 client(s) still running
info 2020-05-15T17:35:43 1856 C:/EVE/Launcher/evelauncher.exe evelauncher default ExceptionLogger::logException "RuntimeError" "Failed to send launcher shutdown event"
error 2020-05-15T17:35:43 1856 C:/EVE/Launcher/evelauncher.exe evelauncher default RuntimeError ..\..\..\src\mainwindow.cpp in MainWindow::logShutdown : Failed to send launcher shutdown event
info 2020-05-15T17:35:43 1856 C:/EVE/Launcher/evelauncher.exe evelauncher default Closing main window
info 2020-05-15T17:35:43 1856 C:/EVE/Launcher/evelauncher.exe evelauncher default "{\n \"processes\": [\n ]\n}\n"
info 2020-05-15T17:35:43 1856 C:/EVE/Launcher/evelauncher.exe evelauncher default Minimizing to tray rather than closing fully
warning 2020-05-15T17:35:43 1856 C:/EVE/Launcher/evelauncher.exe evelauncher default QCoreApplication::postEvent: Unexpected null receiver
Turns out enabling Minimize launcher to tray when closed from the launcher options totally disables the functionality to completely exit the launcher. That should be a quick fix i guess, huh CCP?
My two cents, in case its a function instead of a bug.
