We have become aware of an issue preventing players from authenticating via the launcher as of 15:40 GMT. We’re currently looking into this issue and we will let you know as soon as we have any updates.
Updates will be posted here as well as on the EVE Status twitter .
Update: We should now be back and accepting connections as of 16:09. Some of our web services should be coming back online for login within the next few minutes.
You are cleared for flight o7
Update: All services are now functional as of 16:20 GMT
6 Likes
LeBeau
(LeBeau)
August 3, 2020, 3:55pm
3
There is nothing on the Twitter page about it…
Just as FYI, opened the LogLite tool and trying to add an account back on I am getting this warning message:
"warning: The resource https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.11.2/css/all.css was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as
value and it is preloaded intentionally. 0 "
1 Like
I was just about to post that I have an issue.
{“Message”:“An error has occurred.”}
^ Black text on the launcher right after trying to log in.
Also, the launcher process hangs in Task Manager when it’s closed.
2 Likes
Forum thread comes first, I juuust put up the twitter post.
6 Likes
Destiny_Corrupted:
I was just about to post that I have an issue.
{“Message”:“An error has occurred.”}
^ Black text on the launcher right after trying to log in.
Also, the launcher process hangs in Task Manager when it’s closed.
Same here…I was in the game, logged out to switch to another character, and BOOM. Well done CCP.
1 Like
@CCP_Aurora Did you break it? VINDI IT Guy btw; I heard you were looking for me.
Experiencing the same thing.
Can’t log to EVE account management either.
Verification code times out and I get the same “Message”:“An error has occurred.” there as well.
Different computers don’t work.
Deleting cookies won’t work either.
ty
The error is also occurring when trying to login to eveonline.com (particularly login.eveonline.com returns: {“Message”:“An error has occurred.”}).
Hope you guys can figure it out soon!
Maybe a simple auth server reboot?
The server guys are madly kicking the guinea pigs or whatever it is they do as we speak.
Edit: Hamsters. That was the animal I was looking for.
5 Likes
CCP_Aurora:
guinea pigs
Well there’s your problem, wrong ground-dwelling mammal.
6 Likes
Damm, real life strike back
Haha thanks for the quick replies. Hoping it’s a simple fix.
1 Like
It also says to Add Account and re-enter login credentials, but that’s not working for me either.
“An error occurred.”
(Meaningful error dialogue of the week!)
1 Like
Frenae
(Frenae)
August 3, 2020, 4:10pm
17
Same here all access methods error so desktop launcher, account management login and the app.
Agondray
(Agondray)
August 3, 2020, 4:11pm
18
rip eve online, broken again to never be fixed.
We should be back in just a few minutes here if all goes well
3 Likes
RiotRick
(RiotRick)
August 3, 2020, 4:14pm
20
Thanks for your attention on this.