Looking at all of our current connection metrics everything today seems to be fine. The odd spikes yesterday are no longer occurring and abnormal logout rates are at baseline.
If there is an issue that we are not seeing in the metrics, then we will need tickets to Customer Support with details on RL location, what ISP they are connecting through, what kind of network (wired vs wireless, ADSL vs fiber). Also a traceroute from their local computer to tranquility.servers.eveonline.com and a SpeedTest to a nearby location with the ticket.
So if you or your eve friends are still having connection issues please reach out to us at https://support.eveonline.com/hc/en-us