Used to be, when you were a new character, your toolbar was full of the useful tabs for various aspects of eve life. for some reason, you guys decided to remove all of them and shove them into a drop down menu. You can probably look back at the rookie chat logs to see how often we have to tell newbeans where to find those tabs that used to be on the toolbar by default.
In essence, your qol change concerning this made it more intimidating for new players, as they have to search for absolutely everything now.
Please, be a dear and revert it back to how it was just a few months ago. They shouldn’t be forced to be this confused by the UI. the game is complex enough as it is.
EDIT: before the trolls start attacking, I’m an alt of a character that’s been playing since mid 2018. not as long as most of you, but long enough to know how frustrating it is when you start this game.