Hello o/
I cancel my authentificator a few months ago, the new mirror is apparently live?
I still can’t connect to SISI so is there any solution or could you delete the authentificator in my two accounts?
Thank you for your time.
Pilots concerned:
Cooper Meghezi
Cooper Shi
Fly safe o/
Afaik you may have to wait until next mirror.
New mirror is live from a few days and it’s been probably 6 months since I deleted the authentificator.
Same problem… Disabled it on TQ about 4 month ago, and it still active on SISI.
@CCP 
up
I really want to train my JF on SISI before live 
(trying to get that thread to the top again haha)
Also, (iirc) ccp doesnt do activations anymore.
Yeah, I’m aware of that but 6 months whiteout authenticatior, new mirror hit and account still lock.
I just wonder if next mirror will do the trick or if my SISI access is permanently lock.
Cheers o/
Meh 
I’ve been in the same boat for quite a while as well. If you file any type of Support Ticket, you get a cookie cutter reply saying that none of the folks there are responsible for Sisi support. And they recommend making a post over here, just like this.
And just like all those other posts, nobody from Sisi Support ever replies.
Yeah, that’s the situation. And I really want to test my JF in SISI before so… snif snif
Yea, same boat here. Been a couple of months since 2FA was disabled on Tranquility, but still enabled on Sisi and same cookie cutter response from Support.
Hey folks, just a note to say that we have an open defect in our system for this issue, but I have nothing for you in terms of timeframe.
Thank a lot for the answer. Glad to hear that you are aware of that problem.
Fly safe and continue the good work o/
server status here in north america looks like it is down???
hmmmm
thanks
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