Requesting access to SISI :(

(Cooper Meghezi) #1

Hello o/

I cancel my authentificator a few months ago, the new mirror is apparently live?

I still can’t connect to SISI so is there any solution or could you delete the authentificator in my two accounts?

Thank you for your time.

Pilots concerned:
Cooper Meghezi
Cooper Shi

Fly safe o/

(Jona Ambramotte) #2

Afaik you may have to wait until next mirror.

(Cooper Meghezi) #3

New mirror is live from a few days and it’s been probably 6 months since I deleted the authentificator.

(N'oTime) #4

Same problem… Disabled it on TQ about 4 month ago, and it still active on SISI.

(Cooper Meghezi) #5

@CCP :blush:


(Cooper Meghezi) #6

I really want to train my JF on SISI before live :stuck_out_tongue:

(trying to get that thread to the top again haha)

(Jona Ambramotte) #7

Also, (iirc) ccp doesnt do activations anymore.

(Cooper Meghezi) #8

Yeah, I’m aware of that but 6 months whiteout authenticatior, new mirror hit and account still lock.

I just wonder if next mirror will do the trick or if my SISI access is permanently lock.

Cheers o/

(Cooper Meghezi) #9

Meh :frowning:

(Marcus Gideon) #10

I’ve been in the same boat for quite a while as well. If you file any type of Support Ticket, you get a cookie cutter reply saying that none of the folks there are responsible for Sisi support. And they recommend making a post over here, just like this.

And just like all those other posts, nobody from Sisi Support ever replies.

2FA - Cannot Log into sisi
(Cooper Meghezi) #11

Yeah, that’s the situation. And I really want to test my JF in SISI before so… snif snif

(Stafford Hollis) #12

Yea, same boat here. Been a couple of months since 2FA was disabled on Tranquility, but still enabled on Sisi and same cookie cutter response from Support.

(CCP Goliath) #13

Hey folks, just a note to say that we have an open defect in our system for this issue, but I have nothing for you in terms of timeframe.

(Cooper Meghezi) #14

Thank a lot for the answer. Glad to hear that you are aware of that problem.

Fly safe and continue the good work o/

(3dgcmod) #15

server status here in north america looks like it is down???



(system) #16

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.