Tranquility Connectivity Issues Megathread

I feel your pain 6 accounts down for a week as well

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PSA : For your own safety, please, when posting your TRACERT results you really should crop the image like Bchui Chop did. Don’t post exact addresses as you risk doxxing yourself.

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As of the writing of this post, I am not even able to log in from East Coast, US. This is over a week now. I hope the gifts for the ridiculous amount of time this has been going on is of epic proportions. And a credit to my account for time lost is not going to cut it.

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agreed on this- mine is cropped a number of hops away from me.

proof?

Thanks for the update!

A voice of reason for those making demands and having a mental breakdown over this.

  1. It’s a game, you’ll be ok.

  2. They’ve done OK, not great, but just fine with communication. Announcing ever 30 minutes there are still problems wont do anything to fix them.

  3. We don’t need to know exactly what they’re doing to fix this, internet security is by it’s very nature NOT supposed to be broadcast to the public.

  4. You’re still receiving OMEGA benefits to my knowledge, such as the 2x training speed and longer skill training queues. Only a small portion of the service benefits have been affected by this issue.

  5. Your wallet isn’t enough to break the company, your $15 a month isn’t a legitimate threat.

  6. Demanding compensation at this point is simply backward thought. CCP couldn’t begin to asses what, if any, form of compensation might be appropriate until the final resolution to the issue is implemented and the full scope of the player effect has been.

Bottom line, they’re working to fix it. In the meantime there are infinite other ways you can be productive in your own life without trolling video game developers.

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Game Over - time to invest my money in something else. It was a good run. O7 No you can’t have my stuff.

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the issue with unreliable local/corp/alliance chats been happening longer than this ddos thing. with me from 10-01-2020 and i already sent my logs to you guys (trough support ticket). but definitely, it was something occasional and after ddos went permanent. since disconected people staying in local as my own alts not showing up in main account and vice-versa. looks like residual data locking the players as they were online as people stay residually online after disconecting.
also recieved messages saying i was banned from this same chats, and they keep working occasionaly (when chat is working).

lmao are you implying they have been ddos’d for 10 years?

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4 accounts here… ugh

Have been unable to login at all since late last night. Before yesterday I was at least able to connect sporadically. East Coast US

Thankyou CCP for resolving the issues

This. Every point (POINT 5 VERY YES!!) you made totally but this too. “We demand updates every so both we and the people responsible for these problems can further adapt to your counter-measures”.

But all your points. Yes.

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CCP Dopamine

Have CCP consider to take there server behind some kind of DDOS protection, I’m not thinking about a firewall. But a service like “Cloudflare DDOS Protection” service, just a thought for the future, they should be really good of protection against that.

For some it’s more.
Is this a problem?
Yes

Questionable…
Even more questionable as they seem not to be able to solve it in an appropriate time frame…

Really?
You think beeing modest as a paying customer is the way to go here…?
Maybe…but the modesty already happend the last week and it has to end at some point…

This is no excuse for the other issues,this is a self-evidence as a -again- paying customer.

Good job. Thanks :slight_smile:

any chat doesnt work for me 100 times tried to retry connect but that doesnt work

Does CCP need to gather additional information from players who are affected? Like region, connection type (VPN?), system, etc. Hope that would make our communications more efficient.
Today client just won’t launch at all, will try a vpn connection…

They do have some, it is just apparently not working :stuck_out_tongue:

What? I have no idea how what you said relates to my post. Maybe I have missed something?