Tranquility Connectivity Issues Megathread

Communications Center General Discussion
1231

Thx for Dev Update.

I got it clean…the way it used to work on 2 accounts.

3rd Omega took more fiddling to start than my old 68 Nova did on a winter day. Got in tho w/o any chats.

Sufficient to do all the shop tending usually done 1x Daily. Did not undock with any of the 3. No real lag noticed.

Yipppeee. Progress of a sort.

ISP Comcast.net Location NE US Coast

Good Luck Everyone.

SdA

UPDATE
Tried to push envelope and undock and run a conduit. Combat finished (noticeable lag in cbt). Then D/C. Much fiddling required but managed a log back in eventually…recovered MTU and loot. Back to station I guess.

1232

I saw where someone said they were on the Test server. This is correct I have not been able to play on Main server in almost 9 days but was able to connect straight away to test server and play with 0 lag, no disconnects. Hmmm, Interesting it is. Not even Chat related issues.

1233

CCP chooses to use those links, and wears the risk of doing so.

1234

I am in Florida USA through comcast. Could not even log in. Can log in through a vpn though

1235

Greetings from India, Log in ok now but getting Dc’ed in between. Thx for update keep working on it. I hope you guys plan to take strict actions against the people who are responsible for this.

1236

I fixed chat by renaming the Shared Cache folder ( do this from the launcher, top right there’s a dropdown menu)
The Eve client then downloads the shared cache again. After that, fix the permissions and launch the game. I played 8 hours today with chat working as it should.

1237

I finally was able to login to EVE after trying 3 dozen times for about 7 days – different times during the day. I can finally see the errors people are talking in this thread about Chat not working. But the Chat issue is less significant compared to the issue about people still cannot login to EVE at all.

1238

well bro Im really sad cause on mine it doesnt wanna play at all tried it until i got tired

1239

Thank you for the Update, it really is minimizing my personal Frustration if someone is communicating.
Keep up the hard work. thank you.

1240

well… we have head way… first time I’ve been able to get on with out a VPN in a few days… still lag’s… a few DC’s… handshake times out… chat is up… kind of… but better then it’;s been for the past few days… let’s hope it gets better…

1241

I am still having trouble connecting. I can usually get connected, but get disconnected shortly thereafter. Here is my traceroute:

Tracing the route to tranquility.servers.eveonline.com (87.237.34.200)
1 * * *
2 * * *
3 0.ae1.br1.iad8.alter.net (140.222.239.77) 8 msec
0.ae2.br1.iad8.alter.net (140.222.239.79) 4 msec
0.ae1.br1.iad8.alter.net (140.222.239.77) 8 msec
4 ae-4.r06.asbnva02.us.bb.gin.ntt.net (129.250.8.209) 8 msec 8 msec 8 msec
5 ae-1.security-services.asbnva02.us.bb.gin.ntt.net (129.250.192.118) 8 msec 8 msec 8 msec
6 10.14.213.248 4 msec * 4 msec
7 * * *
8 * * *

1242

Wave on chat channel seems to fix connectivity issue.

1243

Of course they do, they’re game developpers/editors, who can blame on them using a third party for their network/internet connexion management ?

1244

Connect ur vpn to uk

1245

Starting to wonder if Comcast is not part of the problem. Still not able to connect unless I VPN out of the US.

1246

I am in Turkey, no connection possible without a VPN, once in game no real problems, a couple of minor chat glitches here and there, no lag, pretty much normal.

1247

I have a different provider and I’ve had to resort to VPN as well. FYI it works great.

1 Like
1248

I still can not connect to the server. When I want to log in to the game then told me connection failed. I’m pretty sure my Ethernet is working. But i can not log in!!!

can not log in
can not log in1280×1391 169 KB

1249

The problem with chats comes from the fact that even if one is connected to chats that does not mean everybody in a system is.

1250

I’m Eastern US and I’ve gone through the week of not being able to connect or being able to hold a connection for more than a couple minutes like everyone else. Today seems a bit better for me personally. It took me a couple tries to log in, but I’ve been in game for an hour or so and can warp around and load grid without being dumped by the server.

Still getting some lag to the extent that I wouldn’t want to shoot anything, but whatever has changed since yesterday seems to have helped.