I ended up using a VPN and connected through a UK IP. I’m connected and there’s no lag whatsoever. I can say this is a routing problem. It looks like the DDoS flooded the North America router and it’s causing extreme lag and logins/connections to fail.
EDIT: Chat is still screwed up.
Today, after launching the game I got the “Network communication between your computer and the EVE Online server has been interrupted.
This may be caused by local internet connectivity issues, by a server reboot, or by a temporary network disruption between your location and the EVE Online data center.” message as usual. After clicking “OK” and “Connect” I got into the game, which worked before and is working still today. But when I got in the game, chat was not working with the message “Could not connect to chat server at live.chat.eveonline.com:5222.Please ensure that this port isn’t blocked.Retry?”, again that’s typical. But when I clicked on “Yes” one or two times chat windows eventually loaded with “Attempting to join a channel” message. Before today my client wasn’t even attempting to join a channel, whatever that means.
…and everything is working fine, Thank You. Whatever they just did worked, Just successfully logged in on the singularity test server, and then logged in on tranquility just a couple of minutes ago from just outside of Cincinnati. Chat is working fine. Everything appears to be working fine, Indusrty, markets, missions, etc.
great.
No chat servers Still, Just lost my ship to LAG, and now I think i’m going to lose connection.
Really CCP you should consider handing out Free Omega Time as this has gone on for long enough
what they did was to kick out all f2p account basically put a restriction on all those account just now
You can blame on his attitude after this loss, but you can’t blame him for the loss. When you can’t control your ship, you lose it, whichever the ship can be, whichever the situation.
you dont have to worry about compensation that will come after this bs is fix but my question is y did they just put up that restriction on alpha
So, if VPN is the solution, why in gods name does CCP not connect a OWN VPN server beforehand there server ports to allow player to log in?
Thanks for that message. Tried that way - working, just without chat
Yeah but you can. Think about it.
“My connection is so bad due to the current issues that I can not really play properly yet I took a Pally out to run missions and it wouldn’t respond and lost my ship so I think the best idea is to undock ANOTHER one cos this time it won’t happen cos I r so smart”.
So yeah, totally can blame them. 100%
I started with Warthunder and must state its a damn good game
Which restriction are you talking about ? there’s no new patchnote
Because if ccp is the target, this VPN will become the target, simply.
VPN isn’t, and have never been a solution, it’s a workaround.
You might have to wait a bit for the popup to appear, it doesn’t load immediately.
While the login and chat problems are still prevalent, disconnects seem pretty rare at this point and both other problems are becoming increasingly easy to fix by attempting to manually reconnect (for login that’s clicking the connect button, for chat that’s attempting to send a message to any channel).
Most of us understand how stressful this must be for all of you who have put your hearts and souls into developing and maintaining this game; Thank you for everything that you do!
They could have a distributed network of VPN servers that then tunnel directly to TQ. That way they could have geographical filtering already and be a lot more resistant to DDoS as there are many more servers the attacker needs to overload.
At the same time it would not add a lot of latency as people would connect to closest VPN server. With something like wireguard it would be very low overhead and would make them a lot more resistant to DDoS and similar attacks.
Understud, any idea? Is EVE working via Steam account? Info available?
Finally able to log into eve to leave a comment, this after days of trying and getting connection issue. Just came back to EVE after a 4 year hiatus and this is not a good reflection of what to expect. I paid for a month on one account to determine if I want to continue. This doesn’t look good for a positive outcome. It appears like the continental US is where the biggest issue is located and the service provider was identified with multiple tracert’s, however it doesn’t appear as if you care to hear what we are saying. Just spitballing here but this is not a good business plan
CCP_Dopamine ,
It seems that all your answers so far are the same.
Is there any chance of getting some real information other than the canned response you’ve been giving?
As for compensation, I’ve come to the same conclusion as most other players.
Omega time needs to be compensated for paying players for the time this has been going on.
Fortunately, I haven’t lost any ships, just probes and drones.
I’ve been staying off the server as much as possible when the issues start to occur again.
If nothing else, please give us a straight up answer and update…
Thank you.
Update: Have rotated 10 chars, every time the chat connections fail but the retry button seems to connect. I have noticed that at least it seems like every individual chat channel seems to be an individual connection attempt. Does this mean I am averaging 20-25 chat connections at a time?
I do feel like too many people complaining about these issues don’t know what they are talking about when making suggestions, but as a software architect I do have some curiosities about this chat architecture now. It would be a very interesting read if CCP devs would elaborate on the pros and cons of this change and how it has played out EG if it has been better or worse and why. Certainly the community would be more forgiving even if someone came out and said ‘yeah it wasn’t the best idea’ or ‘it was worse before because x and here’s the math’. There is no hiding at this point that the chat system change has been problematic from the moment it was rolled out.
All that said, thank you CCP devs for working on this, and PA for being supportive!