Version 21.02 - General Feedback

So don’t conflate back end with front end. They could roll out a new back end and then make gradual changes to the front end rather than halfa**ing a new UI and spending a year fixing it only to get about half the glaring issues resolved. They obviously don’t have the capability to do a quality, complete UI rework in a year or even two. Just focus on the back end and quality of life improvements like second overview.

Brisc and I have disagreed on a few things in the past (Siege Green, anyone?) but I have to side with him and CCP on this one. As a former developer myself, there is such a thing as “Stale Code”, which is code that becomes unmanageable over time. My understanding is most of the old UI code was written over 10 years ago; that’s a long time to maintian and update a UI and given the technological innovations in the intervening years, I am actually surprised they didn’t do something like this sooner. Is this a perfect UI? No, there is definitely room for improvement, but it is a hell of a start. I tried the beta for Photon about 3-4 months ago; it has vastly improved over what I saw then. If we can keep the comments constructive and forward looking (with the understanding that our suggestions may not be acted on for various reasons,) I think this will work out to be a much better UI in the long run. Most of what I have been reading is “It’s not what I am used to, so I don’t like it.” That is NOT going go anywhere. Photon is here to stay, whether any of us like it or not. Our choice now is, do we want to be part of the problem, or part of the solution?

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It’s not just Photon UI, it did that in the old UI as well.

Why would they go through all the trouble of fixing the stuff on the backend without fixing any of the issues with the UI that already exist? I don’t think anybody here is suggesting that the old UI was perfect - it wasn’t, it was just what we were used to.

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Not necessarily true; if the old backend was using undocumented connection points on the front end, creating a new backend becomes very problematic. Similarly, if the new backend tries to make use of new UI tech that the old UI does not have, again problems are going to arise, and the developers are going to have to kluge a solution that will be less than optimal. A lot of times, when introducing new tech, it just best to start over from scratch.

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I thought it was only three? I won’t really debate proportions of active users to people complaining in detail because that isn’t a good measure of satisfaction. Most people won’t comment positively or negatively and will just adapt to it, many begrudgingly (as will I, but as with many prior bad changes, only because there still isn’t yet a comparable product on the market). I haven’t found anyone who loves the change in my little group of eve friends.

The below quote was referring to colours and contrasts specifically, not the general styling of the UI, as I clarified later in the post. Maybe I should’ve been yet clearer there.

As another user already replied, I don’t recall receiving a survey about it, nor I have heard anecdotally from eve friends about any surveys being distributed. If any were, they probably did not solicit change-by-change feedback, as one would expect for a change as major as this one.

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Show me where I said don’t fix any of those things? I simply said that attempting something outside the scope of their resources a complete front and backend redo at the same time and then shoving a crappy unfinished and highly problematic version off on us is stupid. You keep shifting around to defend an indefensible position. Have a higher standard.

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Then get the resources or take the time to get it right rather than this debacle.

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First time posting.
I like playing EVE. And over a decade of playing as a merchant.
Only recently some EVE friends had figured out a secret I don’t like to talk about myself.
They figured out I’m nearly blind. Surprise.
That is right. You market warriors are/were competing against a almost blind person.
I am having the same problems as the many players who had listed in this General Feedback, EVE help chat, and as I’m now reading in local chat.
I tried changing the faction Color Theme colors. When did the other 2/3 choices get removed?
I tried changes in the Color Blindness Mode. I’m not color blind. Color Blind changing did help making a contrast in the two Regional Market highlights. But it sure made interesting color results else where. It can make the font in tabs and buttons blend together. I’m now a friend to pirates. Low sec is now a safe green to enter.
I am having the same problems as other players are having>>

  • Inconsistent small and large fonts, buttons, and icons
  • Good lord if that icon was any smaller it would be a dot.
  • Unable to change highlights
  • Both highlights in the Regional Market looking near identical. Making the market unusable to me and other players per their postings.
  • Why so much spacing when you make a market order?
  • I see some faded icons and words. Other are not
  • I see some bright white words that seem to sparkle
  • I see vibrant colored numbers, words, and icons that blend in with the back drops located both inside and outside of the pop up menus. Changing the Color Theme does help on some.
  • Some entries don’t show the blinking curser nor their entry box
  • Why is some of cargo and container content info now scattered all over in their window edges? And faded.
  • The number 8 and 0 (zero the slash through it) still looks almost identical after CCP changed it two years ago for ‘a more futurist look’.
    And more. I read some players had got nauseated from all this mixture during their play. Yes - players are getting sick.
    EVE Support replied suggesting to reset all the caches. I did. Same results. Thank you for trying to help find a solution. : )
    I had sent to support asking about different visual help in the past too. I thank you all.
    CSM Brisc Rubal you had wrote no one had in past complained about visual change updates. I remember two years ago CCP tried changing to bold bright letters. That was a fail and CCP quickly reverted back to the old fonts. So is why CCP attempting a partial on that again?

I am very disappointed in you CSM Brisc Rubal writing a hour ago ‘fewer than 100 characters here complaining’. And read you’re arguing/justifying with players that nothing is wrong with the update and it is the players themselves who are wrong. You represent the company and EVE. You had just wrote the players are complainers. I really expected better from you. I read in this update players who are having visual issues with this update and some players had got headaches and visually sick wrote in local chat.

Seems CCP will not make changes soon. Brisc for CCP writes players are complainers. I’ll take this night and think about cancelling my subscription. I’m certain my friends will too after I do. I now can’t see some of the content well in EVE after this update and other players are ‘complaining’ too.

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Good for you Brisc.

For those of us who do experience eye strain with this pile of shite, well if there is only a few of us then who cares, right?

But if you or any other eejit thinks I’m PAYING for this shite, you’ve got another thing coming.

I’ve cancelled Omega. They’ve seen the last penny they ever will from me unless and until they come to their senses.

It’s perfectly OK to want to improve the UI. It’s quite unacceptable to pish on our shoes and tell us it’s raining though.

Photon IS shite. I’m done.

But good for you anyway.

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deleted

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:))) Ежели “это” называется работой …

a mobile phone ui design is what it is…

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Photon is an immense downgrade to:
a) Usability
b) Graphical Appeal
c) Customization
d) Visual distinctiveness
e) Performance

You have failed on every possible count. Please, I am begging you, bring back colourful UIs & have the icons on the sidebar have colour so I can tell what they are without straining my eyes.

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Need to have the option to opt out of this UI. I just started playing eve 4 months ago. I haven’t been involved with pc or mmo gaming for over a decade. I disabled Photon within the first couple of play sessions. I found it to be unintuitive, clunky, and overall rather unappealing to look at. Not to mention the color options. The original UI didn’t have great color options. But the color palate you chose in settings would apply properly in game. I have adhd so I guarantee my UI layout would have looked like an unreasoning cluttered mess to a lot of people. But to me and other adhd/Nero divergent brained persons out there it was the controlled chaos that worked. Eve has been my latest hyper-fixation. I was just enjoying following the dopamine, but you touched my mess. You interrupted the hyper-focus by forcing the Photon UI , turned my happy controlled chaos into anxiety inducing confusion. I spent hours today in game and in forums trying to get the new UI to feel right. I saw a lot of what I’m going to assume were nero-typical individuals responding to the people who were reacting shall we say passionately to the forced UI change. With something along line of, “whats the big deal? you can get it close to what it was.” Well for some of us close isn’t good enough. Especially when you can’t see any appreciable improvements or new features to make the effort of trying to get used to it. A good portion of my town was without cable/phone/internet for a little over 24 hours. Well when I was finally able to log back on today to engage in my latest hyper-fixation. I didn’t get the fun game of follow the dopamine. Everything was off just enough to put my teeth on edge. From the size and placement of the widows, the size and locations of buttons or even the color of the icons and waypoint markers. It was the colors that got to me the most. no matter what i did in the game settings or by tweeking my display setting could get the color palate to anything i could stand. And I’ll freely admit it might be an odd hill to choose to die on. The thing is the color customization options for the UI for eve were a joke to begin with. Then for an Improved and so called modernized version of the UI to be forced on you and have even less appealing colors, its absurd. I haven’t Upgraded to Omega yet, cause I know myself and I was waiting to be sure the hyper-fixation wasn’t going to fade away. I could most likely get used to the layout and function of Photon. what i refuse to get used to is the utterly garbage UI color choices clashing with some of the most beautiful space backdrops I’ve ever seen. It sets my teeth on edge. Like drawing some stick figures with crayon on the Mona Lisa and having the gall to be proud of your accomplishment. I would really like to have the old UI back. It took me a good long while to get used to that set up. Not sure I have to patience to adjust to the differences. I would be willing to if there was color choices that made the UI less abrasive. As it stands it ruins the visual immersion into new eden . sorry for the rambling rant adhd brain isn’t the best at liner thought.

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We are absolutely reading the feedback. The Photon UI team has spent the better part of a year making modifications to the UI based on community feedback and have no plans to stop.

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Dear CCP Swift, Thanks for this cllear input.

I am PLC-comissioning engineer - traveling a lot.
I startet playing EvE in '15 when I was in Chile,
The following years I have been in about further 20-30 locationa all over the world.
That means I play on a Notebook/Laptop in potato-mode.
But it was fine.
With the new UI , it is not longer playable for me.
But anyway thanks for the info - so I can clear out (now) 50GB data trash from my HD.

Regards from Brasil
YP

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It’s an issue I’ve never seen before being made to go to Photon a few days ago.

Hmm. I wonder if Photon finally fixes the disappearing kill rights bug. That’s been around forever.

The new UI themes are boring and bland. Give us color back.

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This is a must… There is no way to adjust contrast or anything of chat box. Black on white and words just swim with dyslexia. Before we could change the color of this box greatly changing contrasts to reduce it.

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