Over a year ago, you use to be able to turn off “Auto-Subscription Renewal” which would bill your last used credit card / account when your Omega Status ended, you would also get general email warnings 7 days before it ended and then 3 days before it ended; giving you plenty of time to either turn it off or prepare for the bill.
Yesterday, my rent bounced because I had $639.65 in my account and Rent is $640 (For some reason, they Direct Debit our rent), which was fine- told them to try again after putting another $1 in.
Today, EVE took out $20 AUD. No warnings. I had exactly the right amount to pay rent until Monday, now I do not.
Give us an option to permanently toggle on/off “Auto-Subscription Renewal” and Warning Emails (7 or 3 days prior to your Omega Status ending).
Relying on people forgetting about their subscription to take their money is a pretty scummy move, and Should be borderline illegal in most countries.