They will have ICMP echos disabled, which is a common thing to do. Pings will then always fail and not get answered.
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Home is fixed.
At work I canāt do any of that stuff, thatās all based in the IT department.
At work itās 100%, try and login in at lunch and never had connection issues before, now itās all the time.
Are other folks logging in from work, internet cafes, college dorms, etc also having the same issues?
It only seems to happen when I switch accounts/characters quickly as when doing PI daily or market trading.
If I give it a few minutes between account logins it works.
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Suuuuureā¦ I still have a ticket open from last week. No responseā¦
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I become this at Launcher Start:
404 - Not found
/release/2934-hotfix/de/
We could not find the path requested
I have EVE installed new and the Text still the same
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+1
404 - Not found
/release/2934-hotfix/ru/
We could not find the path requested
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change language in launcher on English, that fix problem.
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thank you so much =)
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Thanks for Help
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Youāre welcome
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Yeah, thatās why I said it might not be of interest. I wonder though, why do this only for this one server and not the others on the same subnet?
I really love logging in every time the launcher canāt remember my loginā¦ and then to top it off it tells me the password i JUST CHANGED a week ago is insecure.
Been ongoing since last updateā¦pain in the fckn ass, but I can live with it if game works haha
/end rant
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How long before a new player uninstalls the game, after they disconnect and get referred to the workaround list and are told to start running power shell command routines?
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With a bit of help from fuzzysteve I found substitutes for the powershell commands and attached those to the still pending support ticket. Also this is not a linux, but a network issue.
Thank you sending us a support request; I trust that at minimum it included your location, ISP, and external IP address. Bonus if it included trace route to login.eveonline.com, lts.ccpgames.com, and tranquility.servers.eveonline.com and the launcher logs. I said we follow up on the requests we get, I did not guarantee a response within a certain time frame. We collect this information and forward to our DDoS Mitigation partner for analysis. At some point you may receive a standard reply when we mass-check if the changes done have helped.
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This was an isolated incident during a Launcher update yesterday affecting localised versions; it turned out that the localised versions did not like the version number including the string āhotfixā. The problem started at 15:35 and was fully resolved at 16:30. We apologise for the inconvenience.
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Can we stop with the āDDoS Mitigation partnerā stuff and just call them Amazon like everyone else? Noone is fooled.
The same Amazon providing the games broken whacked out chat systemas well as itās login systems and backend. The same Amazon who caused 100ās of thousands of websites to go down, running in the millions of damages because one of their crack AWS coders didnāt use spellcheck. And the same Amazon that, oh look at that Managed DDos Protection - AWS Shield - AWS, provides āDDOS mitigation servicesā to their clients like CCP.
How about we get to the real stuff, like how long before CCP stops using Amazon? Before or after they kill your company?
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What he said ^^
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Amazon does not provide DDoS Mitigation services for our London datacenter where TQ is hosted.
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Thatās the first positive thing Iāve heard out of this whole fiasco.
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Got any sauce on that? Interesting-sounding story on that, I hadnāt heard about it.