Severely limited audio options was another “not enough people use them” analysis failure.
“260m ticks” was an abuse of outlier data.
Somebody mentioned that CCP stated they weren’t interested in developing more group PVE due to how few people run Incursions.
The art of interpreting metrics starts at noticing low usage. It should never ever end there. You must answer the question “why?” long before you declare something useless.
Anecdote time!
Back in the day I used to work in the field support engineering organization for a large US telecom company. Our customers demanded that we (and their other providers) supply ticket response metrics. After getting beat up for a couple months for slower than expected times one of our regions started reporting instantaneous response times.
Once we dug into it we found out they’d immediately route it to an FSE who would tell them their ticket is in progress and end the call. Literally immediate but certainly not the real measuire of what the customer wanted.
But yes, you are right about the metrics and the way they spinmaster9000’ed this metric with the CQ russled more of my feathers than I would like to admit too.
I’ve been away from EVE for about a month and when I come back I see that the CQ is has been removed and I’m left floating in the hangar. I know the avatar did nothing and was pretty much a dress-up doll (which I actually liked). But it did give some players a better connection to their characters and to the game. Now that’s all gone
The game just feels colder and less user friendly without it. If CCP ever decides to bring them back, then perhaps I’ll come back to the game. Until then, I’m going to have to say goodbye