Severely limited audio options was another “not enough people use them” analysis failure.
“260m ticks” was an abuse of outlier data.
Somebody mentioned that CCP stated they weren’t interested in developing more group PVE due to how few people run Incursions.
The art of interpreting metrics starts at noticing low usage. It should never ever end there. You must answer the question “why?” long before you declare something useless.
Back in the day I used to work in the field support engineering organization for a large US telecom company. Our customers demanded that we (and their other providers) supply ticket response metrics. After getting beat up for a couple months for slower than expected times one of our regions started reporting instantaneous response times.
Once we dug into it we found out they’d immediately route it to an FSE who would tell them their ticket is in progress and end the call. Literally immediate but certainly not the real measuire of what the customer wanted.