Exactly, people just forced to log and use that or use 3rd party source which is fore some reason works better than CCPâs product.
I can explain. Itâs a UX issue (which has been raised as something to get fixed)
When you put in the name of the person to send the mail to, thatâs not enough. After all, someone might have a name which is very similar (like one or two more characters)
So you have to hit the search button to find the actual person. On an android device, youâll find the enter button has been replaced with a spy glass. hit that, select the person, and youâll be able to send.
(Eve gate had a similar thing, but it just prompted you to select the person when you tried to send the mail. Thatâs what Iâve asked CCP to ask the mobile app developers to do)
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I liked them too, but TBH the old forums were fairly close to lifeless. Hyperactive hyperdrive reddit forum sucked away their will to live (with CCPâs complicity and participation).
This new one was apparently an attempt inject some life into the dedicated Eve forums again. Which I think is a pretty good idea-- considering how energetic, robust, and obnoxious the discussions were in the past. Pages of back and forth discourse. As opposed to soundbites appearing, and soon after moving to Page 200, unless they quickly win a popularity/beauty contest.
(Plus, with Eve dedicated forums thereâs a whole ISD mods cadre in place⌠which wasnât built on a whim, as you might imagine. It was built with the idea of keeping a handle on things to tank up self-preservation). But axeing Eve Portal at the same time, with the smartphone app still in alpha/beta⌠got to wonder about that.
no point in wondering it was just stupid to do.
this is the 1st mmo ive played where they donât really support themselves on their own forums⌠instead they rather talk on swamp infested backwood as alleys called redditâŚ
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Hey everyone. I have informed CCP about the 503 error on the old forums. Hopefully it should be fixed tomorrow.
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Steve Ronuken
Theyâre not ignoring evemail. Itâs all about the load of work they have for their web development team
(and having third party ones reduces the urgency somewhat)
Of course they are. Itâs more about prioritising work for the web team (or any dev team for that matter) - Something CCP is not good at.
If dev teams didnât spend so much time on bloatware like the new âAgencyâ UI they could actually concentrate on things players want.
Like a launcher that works as intended https://imgur.com/a/XN77G
Went to bed last night (the day AFTER the new launcher was released), launcher was fine, this morning I get this. The web team must be busy working on non Eve things because they certainly arenât working on keeping the launcher working as per their description in the release notes. Unless of course inconveniencing those with multiple accounts is the goal, they are failing miserably.
3 times in 2 weeks the launcher has been screwed up requiring account info to be added, over and over and over - Yeah CCP web team is really good at their job 
Really Steve I guess you are partly right - The web team is kept busy, fixing things they keep breaking and duplicating already available information with an over complex UI that unless accurately fine tuned will return inaccurate if not completely useless informationâŚ
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Uh, the launcher was updated around 13 hours ago.
The new update that should have been pushed through overnight uses a different mechanism for holding account information. The advantage is that the launcher should stop forgetting accounts from now on, but the downside is that you do have to log each account in as they couldnât move the accounts over for you.
An issue where the launcher could forget â or remove - pinned accounts on startup should be fixed with this iteration, and it should no longer remove accounts when it fails to refresh the account. Instead, an error message will be displayed, rather than your accounts simply vanishing from the list. Pilots will also benefit from a few new UX improvements, including a loading indicator before the login window appears, and an improved progress bar when starting clients.
Refreshing the launcher, updating the UI version, or switching from TQ to test servers â or vise versa - will now cause non-pinned accounts to be logged out going forward.
While these changes are great for the health of the launcher, they donât come without one small drawback.
The user data that we hold is not compatible between the old and new series of launchers, which means we wonât be able to migrate any pinned accounts from the old UI to the new version.
This means that once the changes are deployed tomorrow, all players will have to log their accounts in again.
https://community.eveonline.com/news/news-channels/eve-online-news/launcher-update-coming-tomorrow-2017-11-08/
I have been testing the new launcher since it was first made available on the development and beta branches and I have not had to re-log my accounts again, so hopefully this wont be an ongoing issue.
Yes because the ingame UI designers are the same people who write secure web pages (sarcasm incase you missed it)
There is a fairly massive difference between the two teams who handle this, as iâve already mentioned, the eve-mail feature only existed on eve gate due to there being no way to send mail via the API, this is now no longer the case and from a security standpoint its much better to have to secure the API rather than have to secure the API and extra frontend pages, it also means they donât have to deal with constant feature requests as users can create whatever layout they want, a 3rd party tool also means that people can create mail relays to enable you to literally email an ingame character from any normal email service, something CCP would never deal with
All in all its actually far better this way
You yourself created such a web-mailclient in your free time, yet you think it is too much workload for CCP which is 300 200 people company?
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Considering I know how limited my client is, and I know the size of the web development team at CCP, and how much other stuff they have to do, yes, yes I do.
I doubt the remaining CCP employees are complaining about too much of a workloadâŚ
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I would not be surprised if they are seeking other employment options just now.
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Sadly some people wonât listen to logic, although to be fair its probably mostly people who have thrown a few bits of HTML code together and assume everything else must be just as easy so a company like CCP should be able to manage it with no problems, people forget that code needs to be scaled up to handle current and future loads, they forget it has to be maintained to handle any changes to the API, any security issues that become public due to the language the code is written in, they have to monitor for abuse all the while making sure the API remains solid and secure
They forget the amount of work that actually goes in to things like this so i thank you for making that effort yourself
They are still spending money on three games in development.
Two of those are not even finished yet and there is no estimated time to completion.
So Its all management fault that they spread resources too thin to support the game that is majorly their income source. I have no compassion in such case for management and those developers should have made a strong statement themselves, seeing that their work matters most as it brings satisfaction to the clients. They should have said âOr we will get more people to develop everything, or you can no longer hear about us working here, and you can no longer hear about our experience with this stuff, and satisfaction of clients that is already spread thinlyâ. And of course they should get those CVs out there to have options if Hilmar says âI fire you!â. There is no reason to suffer the workload and extended development times if there are money available from effects of your work.
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Are you talking about CCP? Because as it seams they are just slapping some stuff together and after just a few years they cry: âOh itâs legacy code, we canât possibly maintain it and have to scrap the whole thing!â. Over and over againâŚ
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Truth.
Nope iâm referring to the people who whine that its not complicated when none of them have ever written a line of code in their life 
If people complain about âdoing their jobââŚperhaps itâs time to start looking for another job.
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Last i checked it wasnât CCPâs âjobâ to provide out of game tools only ingame ones, they opted to release eve-gate and its mail system because there were no alternative options and no way for players to provide them, this is no longer the case so they discontinued their tool because it had become too troublesome to maintain and would actually need replacing entirely, with the added security liability it became they pulled the plug earlier than expected, they had no intention of providing a replacement now that players have access via the API