As part of our roadmap to overhaul the web presence of EVE Online, we’ve come to the decision to retire EVE Gate as we move to fully replace the forum and community engagement software that we use.
After the discovery of a critical issue with EVE Gate last week, we’ve decided to bring forward the retirement of EVE Gate to close a vulnerability, rather than invest further time on fixing the issue that could be better spent working to improve out websites in other areas.
On Wednesday (September 27th), EVE Gate will be retired.
This will of course mean that the web based EVEmail access that EVE Gate provides will also be retired on Wednesday, however we are investigating alternative solutions for providing EVEmail access outside the EVE Online client, as we’re aware of how important this access is to the Community.
As part of the retirement of EVE Gate, significant efforts have been put into ensuring that EVE Portal, the mobile app for EVE Online, will be a reliable alternative for out of game EVEmail access going forward.
We’re aware that some pilots have been experiencing issues using EVE Portal, and we hope that these issues have now been resolved so that character status and EVEmail is accessible on your mobile device.
In addition to this, in the coming months we’ll be speaking with the EVE Community and the Council of Stellar Management to prioritize expansion of EVE Portal into a wider ranging companion app for EVE Online, so stay tuned for further information.
For those of you who’re still experiencing issues with EVE Portal, you can discuss problems you’re encountering in this thread over on the Issues & Workarounds forum section.