Some EVE players who are customers of Deutsche Telekom AG (DTAG) and have been affected recently by random disconnects have reported to us that they have resolved the issue by installing https://cloudflarewarp.com/, which is software from Cloudflare, and using it in full WARP mode. You can read more about this software here https://blog.cloudflare.com/warp-for-desktop/ and here Windows desktop client · Cloudflare WARP client docs. Please note that I’m not requiring, asking or recommending that you install any software on your computer and take no responsibility for this particular software; I’m only relaying the experience of other DTAG customers.
This software is essentially a Cloudflare-specific VPN: “The WARP application uses BoringTun to encrypt all the traffic from your device and send it directly to Cloudflare’s edge, ensuring that no one in between is snooping on what you’re doing. If the site you are visiting is already a Cloudflare customer, the content is immediately sent down to your device.”
Given that Tranquility is serviced by Cloudflare’s network, then if customers of DTAG are able to bypass the disconnect issues by using a Cloudflare VPN-style application, then the root of the disconnect issue is clearly at DTAG.
If you do decide to try this out, please let us know if the disconnects stop.