I have not received any SP too. Made 2 support tickets. No answer from you guys.
I also had to restart my skill queue manually. There was no reimbursement of Unallocated Skillpoints.
I wonder why you would make descisions that enrage the customers and flood your fellow co-workers with petitions. Not to mention the people that do not play at this time and will only find out after a long time (of paying CCP).
Sometimes i have the feeling you confuse actually paid money (subs or PLEXes) with pixelish SP you give as reimbursement.
How much does it really COST you to make players happy again after a DERP?
2 Accounts both paused for at least a day and still no SP reimburse or even a response from the Tickets submitted at the time of the pause or Tickets resubmitted after āReimbursement Completeā TM
Getting pretty pissed off with not getting even a basic level of customer service.
Iām guessing todayās extended SDT may have had something to do with resolving (hopefully finally) the paused-skillqueue issue. CCP, I finally received my lost skillpoints, thank you - I hope that everyone else who was still waiting is similarly satisfied, now.
Remibursed just right now! I hope it is fixed for all players nowā¦
According to EVEMon, I got 16.640 SP, which is slightly more than 6 hours of training with my current training rate of 2700 SP/hour and my queue was paused for more than that amount of time. I donāt think Iām adequately compensated 
Main characters got reimbursed, but 4 MCT-trained alts not.
The OP has been updated to reflect that reimbursement is now complete as of downtime today.
There are however a few criteria for reimbursement. The following information is also in the OP of the thread:
UPDATE - 29/06/2017:
All reimbursements of missing skillpoints have now been completed. Please be aware of the following reimbursement criteria:
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Skillpoints have only been reimbursed for the time that skill queues were paused. If your skill queue was only paused for two minutes, then you will have only received an 80 skillpoint reimbursement. This is not a blanket SP reimbursement of a standard amount, it is tailored to the number of skillpoints lost on a USER level.
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Gaps in training for all characters on an account were taken into consideration for this reimbursement, which means if you lost two minutes training on one character, and one minute training on another, you will have been reimbursed three minutes worth of skill training, which equates to 120 skillpoints.
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Because of the nature of the issue, if you had MCT activated, then all of the skillpoints reimbursed will have been reimbursed to the character on the account which has the most skillpoints, regardless of which training queue they were lost from.
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Our Customer Support Team are currently working through the tickets that are in our system related to this right now, and weāll get to everyone who has a ticket filed with us as soon as possible.
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My training was paused for much longer than that. I couldnāt login to rectify and I got a reimbursement for approx. 14.42 hours which is about right. My training stopped after downtime on the day this all started and they fixed it the next day.
Not sure where youāre getting the 3 hours fromā¦
I recieved the SP reimbursement on 3 accounts, I havenāt had MCT active on any and the SP has been returned to the highest SP character on all 3 accounts regardless of who had an active skill queue.
honestly this criteria mess is BS. where as the script ran should have flagged those accounts that were paid and NOT ghost training in the 1st placeā¦ youāre seemingly doing this to avoid a data pull on the day of the incidentā¦ which you could do and check each and every single account that was impacted due to that awful script written.
come on ccp please update your incident and change management skills.
Thank you.
Didnāt receive reimbursement on one account at all, the amount another one was wrong (40 SP/min instead of the correct 45 SP/min), and the subsequent fix through a ticket was also reimbursed at the wrong rate. Common CCP get your ā ā ā ā together, +5ās are a thing.
If you havenāt received reimbursement on one account, please contact customer support.
With regards to the 40 vs 45 SP/min - 40 SP is the standard rate for reimbursement that our customer support team use and as such all reimbursements were made at this rate.
[quote=āCCP_Falcon, post:99, topic:7062ā]
With regards to the 40 vs 45 SP/min - 40 SP is the standard rate for reimbursement that our customer support team use and as such all reimbursements were made at this rate.
[/quote]In the past when youāve done skillpoint reimbursements it has been more or less blanket 2,700 SP/hour reimbursement (equivalent of 45 SP/min), so that nobody would end up losing any skillpoints. This change to 40 instead of 45 SP/min sticks out as short-changing or penny-pinching, mostly because it is.
So you can keep saying ā40 SP is the standard rate for reimbursementā @CCP_Falcon, but that doesnāt change the fact that it wasnāt in the past and you went from being generous and made sure nobody was short-changed, to actually short-changing people who did train at 2,700 SP/hour.
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So I need to fill out a ticket on every queue that was incorrectly reimbursed?
If youāre saying itās not going higher than 40 then there is a SERIOUS customer care problem inside of CCP.
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With regards to the 40 vs 45 SP/min - 40 SP is the standard rate for reimbursement that our customer support team use and as such all reimbursements were made at this rate.
Good to know that happiness of your players is your primary goal, CCP. For a short moment I thought itās to keep their rage on acceptable level, but apparently itās not.
*Clementine will remember that.
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Clementine never forgets 
we gathered that yes.
I thought Rock nā Roll never forgetsā¦
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my sp issue has been resolved, thank you very much ccp.
till next timeā¦
(grabs popcorn)
o7