Dear CCP and fellow Capsuleers,
The Triglavian Invasion content and specifically the 3rd Chapter, have proven to be an outstanding source of content for all of us. Everyone present is likely to enjoy EVE and the fact we are here means most of us have been able to break through the known difficult entry barrier of EVE and even make a profit from the opportunity the Triglavian Invasion provides.
Regrettably, the implementation of a permanent effect alongside the possibility to contribute towards the permanent Invasion of a system (when someone has the opportunity to do “evil” most rise to that opportunity) has again proven CCP’s disregard of the largest issue with EVE since it’s launch, namely the barrier for New Player entry and their retention.
As the CEO of a Corporation whose sole purpose has been to facilitate the integration of New Capsuleers into the wonderful world of New Eden for the last 2+ years, I can testify firsthand to the difficulties of ensuring that a new Capsuleer is subjected to the environment and game mechanics in a timely manner whilst promoting an informed decision on remaining in EVE regardless of losses, thanks to the education the Training Program provides and the manner in which it provides it.
As it currently stands, the Triglavian Invasion, although fun and dynamic as it has been to us more seasoned Capsuleers, has done nothing but contribute to the New-Comer’s “f-ck this sh-t, I jumped through a gate and lost all my sh-t to some random NPCs besides I haven’t a clue wtf I am doing and the game doesn’t do anything to actively point me in the right direction” decision to abandon EVE and likely for good, which is why I created my Corp in the first place. Although this may seem fine to most short-sighted Capsuleers who are contempt with shooting at (yet more and more) veterans’ Alts, a lack of actual New Player retention promotes a stagnancy towards the health of EVE.
Having lost the system of -name-redacted- where my zero-income operation is based, and spending time and effort in relocating all of the Corp’s assets to a neighboring system, which hindered the progress of the current Training Cycle and in turn resulted in losing 90% of the Trainees it was Training (they AWOLed and haven’t been on since), really got me to ponder on the general approach of CCP and the current situation’s impact on New-Player Retention. Especially since tomorrow my Corp’s current System might be next, and it’s fate relies solely on having more of Capsuleers in favor of and making more of an effort to “save” the system than those in favor of having it permanently invaded.
I appreciate the “filtering process” which leads to a specific player-type to remain while discarding those who do not have the ability needed to enjoy New Eden, but this latest installment has crossed the line and displayed nothing but a lack of consideration for the New Capsuleer experience and New Player Health of EVE on the part of CCP and those who promote the Triglavian Invasion’s Final Liminality stage of any system.
Bare in mind that even “Beginner” and “Career” Systems were allowed to be targeted by the Invasion’s algorithm.
I beg of CCP to consider and do what is needed to ensure that a New Capsuleer’s experience be one that promotes that they remain in New Eden or at least (as I have attempted to do so far) promote that a New Capsuleer receives a less hectic and slightly more forgiving experience so they may remain for at least enough time to make a more educated decision on whether or not EVE is something they might (and likely will) enjoy.
This post does not serve to push a subjective opinion on “who should you fight for”, rather possibly shed light on an overlooked aspect to something essential in any game in general, and the health of EVE in particular.
Closing Points (the above summarized):
- The Triglavian Invasion has been great for Seasoned Capsuleer engagement.
- The Triglavian Invasion has been detrimental to the New Capsuleer experience.
- A hostile first experience does not promote as much new-player retention as an experience which rewards effort in a somewhat less chaotic environment than what the Triglavian Invasion is.
- A healthy increase in New Capsuleers (actual new players) will result in a more beneficial situation to CCP and the current player-base than the short-sighted long-term in-game world changing effects of the Triglavian Invasion.
References (besides 1st hand experience for my entire life in New Eden):
Article on the decline of logged on “Players”.
-“Players” is deceptive as it does not count humans, rather accounts. A Player might have 1-30.
-This is dated during the “Null-Sec Blackout” and the start of the “Bot Crackdown” era.
Steam Charts for active Players.
-This seems to only reflect Players logged in through Steam
-Note the spike in 2016 when Alpha state happened and more advertisement was placed.
-Note the recent “zig-zag” likely caused by: new player income and immediate loss, bot crack-downs, added accounts for daily login rewards and Triglavian Invasion bypass of related standings issues.
Interview with senior brand manager Sæmundur Hermannsson.
-Somehow they believe that the Triglavian Invasion is contributing to “New Players” joining.