20220225 - Connection Issues (UK)

BTW, Cloudflare was having Cloudflare Status - Network Performance Issues in Amsterdam, Netherlands region this morning. They should have been resolved at 10:31 UTC. Details in the link. (Normally this should not be relevant to UK players, but this entire thread is about strange routing.)

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tracert end 10:37:37
6 32 ms 32 ms 38 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
7 20 ms 18 ms 17 ms 213.46.182.162
8 25 ms 37 ms 25 ms adm-bb4-link.ip.twelve99.net [62.115.137.64]
9 23 ms 25 ms 28 ms adm-b10-link.ip.twelve99.net [62.115.120.229]
10 22 ms 22 ms 20 ms cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
11 32 ms 18 ms 27 ms 172.65.201.188

tracert end 10:38:37:
6 32 ms 32 ms 38 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
7 20 ms 18 ms 17 ms 213.46.182.162
8 25 ms 37 ms 25 ms adm-bb4-link.ip.twelve99.net [62.115.137.64]
9 23 ms 25 ms 28 ms adm-b10-link.ip.twelve99.net [62.115.120.229]
10 22 ms 22 ms 20 ms cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
11 32 ms 18 ms 27 ms 172.65.201.188

tracert end 10:39:33
7 26 ms 34 ms 34 ms 213.46.182.162
8 20 ms 19 ms 26 ms adm-bb4-link.ip.twelve99.net [62.115.137.64]
9 20 ms 36 ms 18 ms adm-b10-link.ip.twelve99.net [62.115.120.229]
10 39 ms 22 ms 20 ms cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
11 40 ms 27 ms 18 ms 172.65.201.188

Annoyingly the script at 20220225 - Connection Issues (UK) - #386 by Alaska didn’t quite hit it in time by the looks

That looks familiar. Hops 6 and 7 are the same ones I caught originally.

yeah mate its the same hops I got last night too

It’s not loyalty for me. I can get a 75Mbps from BT and 1 gig line from virgin.
In the most part, virgin are fine and tbh, eve is the only thing that seems to be an issue

4 Likes

signed on at 10:00am, DC’d at 10:14, 10:24 and 10:38 so far. Going to try and sort out some trace routes today since I have no choice but to be in game and just suffer the DC’s

this morning has been really bad for DC it’s like the Hokey Cokey in, out, in, out, and so on

1 <1 ms <1 ms 2 ms routerlogin.net [192.168.0.1]
2 8 ms 14 ms 8 ms 10.53.38.241
3 8 ms 9 ms 7 ms sgyl-core-2a-xe-110-0.network.virginmedia.net [82.2.246.185]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 26 ms 25 ms 29 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
8 41 ms 26 ms 27 ms 213.46.182.162
9 28 ms 35 ms 28 ms adm-bb4-link.ip.twelve99.net [62.115.137.64]
10 28 ms 28 ms 26 ms adm-b10-link.ip.twelve99.net [62.115.120.229]
11 32 ms 27 ms 25 ms cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
12 24 ms 33 ms 25 ms 172.65.201.188

Trace complete.
I’ll also poke VM on this

2 Likes

Now got two trace route scripts running in separate Command Prompt windows which i’ll leave running through the day.

Due to trace route taking almost one minute, hopefully two of them running will catch things.

1 Like

Thanks! Anything that doesn’t look like the regular route, would be helpful to know about.

LOL
10:58 disconnect.

couldn’t even wait for downtime

Nothing different caught in the 10:58 drop in either of the two scripts running which between them output every 30 seconds.

EDIT - I LIE
Started: 03/03/2022 10:58:08.21
8 23 ms 38 ms 36 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
9 * 23 ms 27 ms adm-b10-link.ip.twelve99.net [62.115.120.229]
10 19 ms 21 ms 20 ms cloudflare-ic342028-adm-b10.ip.twelve99-cust.net [62.115.172.231]
11 22 ms 19 ms 25 ms 172.65.201.188
Completed: 03/03/2022 10:59:13.53
@CCP_Explorer

Just dropped

Excellent, we have seen this hop in previous disconnect trace routes but it is not present in the normal ones.

1 Like

@Alaska, can you perhaps send us a support ticket with the full traceroute from hop 1? Please post the ticket number here.

Sure, will do so now :+1:

1 Like

Here you go https://support.eveonline.com/hc/en-us/requests/1777888

1 Like

Many thanks; forwarded.

2 Likes

Do you want me to post any other ones caught to the same ticket or as new ones?

Actually, @Alaska, can you also post in the ticket the regular trace route, please; for comparison?

done :slight_smile: